Shipping Policy
Shipping Policy We strive to provide a smooth and reliable shipping experience for all customers. Please review the following information regarding delivery timelines, customs fees, and responsibilities. Delivery Times
All delivery times are estimates only and are not guaranteed.,
We are not liable for delays caused by shipping carriers, customs processing, or events outside our control.,
International delivery may take up to 14 business days or longer depending on destination.,
If your package has not arrived after 21 days, please:
Contact your local post office to check if the package is being held.,
If not located, email us with your order number and a brief message for assistance.,
Risk of Loss & Title
Once your order is transferred to the shipping carrier, title and risk of loss passes to the customer.,
For higher-value items, we may require a signature upon delivery.,
Customs & Duties (International Orders)
Customs duties, taxes, and fees are not included in the shipping cost. These charges are determined once the package reaches the destination country and must be paid by the recipient.,
We cannot calculate or pre-pay customs fees on your behalf.,
Customs authorities may hold your package, which can extend delivery times.,
If you have questions about customs charges or import restrictions, please contact your local customs or postal office.,
Delivered but Not Received
If tracking shows your package was delivered outside of the U.S., but you have not received it, please check with your local post office to see if it is being held. This occurs on occasion.
